Celeste Visions Privacy Policy

Celeste Visions is committed to protecting the privacy of our visitors and customers. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our online platform, celestialvisions.ca (referred to as "our site"). As a Canadian company specializing in optical instrument manufacturing, telescope design, custom optical coatings, pigment research, astrophotography equipment, and optical repair, we understand the importance of safeguarding your personal information.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
• "Log files" track actions occurring on our site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse our site.

Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, such as new telescope designs, custom optical coatings, or astrophotography equipment.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with our site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use services to power our online store—you can read more about how these services use your Personal Information through their respective privacy policies. We also use analytics to help us understand how our customers use our site—you can read more about how those services use your Personal Information through their respective privacy policies. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org/understanding-online-advertisi ....

You can opt out of targeted advertising by using the links provided by the NAI website.

Your Rights (GDPR and PIPEDA)

If you are a European resident, under the General Data Protection Regulation (GDPR), or a Canadian resident, under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European or Canadian resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through our site), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of your region, including to Canada and the United States.

Data Retention

When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by mail at: